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By using the website hosting services
(hereinafter the "Services," defined further below), you
signify your agreement to the terms and conditions
contained in this Website Hosting Agreement
(hereinafter, the "Agreement"). This Agreement is
between you, your organization (if you are entering into
this Agreement on behalf of an organization),
collectively referred to herein as "you" or "your" (and
appropriate formatives), the website hosting service
provider offering these services to you, if any, (the
"Primary Service Provider") and the backend service
provider UVQ (the "Backend Service Provider").
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These terms and conditions may be
modified from time to time. Modifications made to
this Agreement will become effective 30 days after
the modifications are posted. This Agreement shall
be posted through the interface which you use to
configure and/or otherwise order the Services (the
"Services Interface"). You agree that you will check
the terms and conditions periodically and that, if
you no longer agree to the terms and conditions of
this Agreement, that you will stop using the
Services and that you will terminate the Services as
described below in paragraph 4.
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The Services consist of the
website hosting package with the specific
configuration which you selected or are going to
select through the Services Interface as you use the
Services. You acknowledge and understand that
important service limitations (including bandwidth
limitations and other capacity matrices), pricing
(including pricing for optional Services, such as
automatic capacity upgrade in the event of overage),
the term of the Service, payment terms, and other
conditions relating to the Services are conveyed
through the Services Interface and are hereby
incorporated into this Agreement.
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You are hereby informed that, if
you use a credit card to pay for the Services, that
the charge for the Services may appear under a name
other than the name of the Primary Service Provider
(the name being generally descriptive of the
Services) and that, prior to contacting your credit
card company in relation to such charges, that you
will first contact the Primary Service Provider to
verify the charges and the manner of billing. You
agree that any chargeback by a credit card company
(or similar action by another payment provider) of a
charge related to the Services, for whatever reason,
is a material breach of this Agreement and is
grounds for termination. You further agree that,
upon a chargeback by you, you agree and acknowledge
that UVQ may suspend your access to any account you
have with UVQ and your use of any domain names,
websites, website content, email, or other data
hosted on UVQ systems. We will reinstate your rights
solely at our discretion, and subject to our receipt
of the fee owed and our then-current reinstatement
fee, currently set at US$200.
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You agree that the Services shall
be provided for the term you selected through the
Services Interface. Unless you terminate the
Services THROUGH THE SERVICES INTERFACE prior to the
end of the then extant Services term, you agree that
the Services may be renewed for another term of
equal duration to the immediately preceding term and
that the resulting fees shall be charged to the
credit card associated with your account. You agree
to hereby waive any requirement which might
otherwise be imposed by law which would require that
either the Primary Service Provider or the Backend
Service Provider obtain your affirmative consent for
on-going billings and that your continuing consent
to be billed for such renewal(s) may be presumed
until such time as you terminate the Services
through the Services Interface. You agree that
attempts to terminate the Services other than
through the Services Interface (such as by sending
an email to a general email address of either the
Primary Service Provider or the Backend Service
Provider) are not reliable means of communication
and that such a termination attempt shall not
binding until accepted and acknowledged by either
the Primary Service Provider or the Backend Service
Provider. In relation to renewals, you further agree
that it is your obligation to keep the credit card
information associated with your account current and
that neither the Primary Service Provider nor the
Backend Service Provider shall be obligated to
contact you to update such information in the event
that the charges are denied.
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You agree that you may not
downgrade (reduce) the bandwidth or other capacity
matrices of the Services below the level of actual
use of the Services which you experienced in the
current or previous month.
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Your use of the Services may be
suspended and/or this Agreement may be terminated if
either the Primary Service Provider or the Backend
Service Provider determines that you are or are
alleged to be violating the terms and conditions of
this Agreement or any other agreement entered into
by you and either the Primary Service Provider or
the Backend Service Provider. In the event of
termination or suspension of Services under such
circumstances, you agree a) that no pre-paid fees
will be refunded to you and b) that either the
Primary Service Provider or the Backend Service
Provider may take control of any domain name
associated with the terminated Services, provided
such domain name was registered through the domain
name registration services of either the Primary
Service Provider or the Backend Service Provider.
You understand that taking control of a domain name
includes, without limitation, acts such as listing
such controlling party as the "registrant" and/or
"administrative contact" for the domain name and
controlling the DNS settings for the domain name.
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Either the Primary Service
Provider or the Backend Service Provider may elect
to terminate this Agreement without cause and
discontinue the Services upon 30 days notice,
whereupon any pre-paid fees for an unused portion of
a service term shall be refunded to you within a
reasonable period of time. You further agree that,
within 30 days of your initial enrolment to receive
the Services, either the Primary Service Provider or
the Backend Service Provider may elect to terminate
this Agreement without cause and that, in such
event, the termination shall take effect immediately
and that any pre-paid fees for an unused portion of
your service term shall be refunded to you within a
reasonable period of time.
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The Services are provided through
an infrastructure which is shared by all users of
the Services. Your use of the Services may be
throttled or suspended indefinitely if your use of
the Services degrades the ability of either the
Primary Service Provider or the Backend Service
Provider to provide the Services to other users of
the Services.
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You acknowledge that email and/or
online communication systems (chat, account notices,
etc.) will be the primary means of communication
between yourself and the Primary Service Provider
and/or the Backend Service Provider. You acknowledge
that it is your responsibility to maintain a current
email address and physical mailing address in your
contact information. You further agree that you will
regularly login to your account to obtain any
notices posted through the Services Interface. You
agree that your failure to respond to a
communication from either the Primary Service
Provider or the Backend Service Provider may result
in suspension or cancellation of Services without
any refund of pre-paid fees, if any.
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You acknowledge that neither the
Primary Service Provider nor Backend Service
Provider are obligated to return any data to you
upon termination of this Agreement. You acknowledge
that it is your responsibility to download, make
copies of, and/or backup all data residing on the
servers and other equipment which provide the
Services and to do so within the bandwidth
limitations of the Services. You acknowledge that
any loss or corruption of data which occurs due to
an interruption in the Services, regardless of the
cause of the interruption, shall not be the
responsibility of the Primary Service Provider or
Backend Service Provider and that you may, following
an interruption in the Services, be required to
upload the data to the servers and other equipment
which provide the Services.
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You agree that any personally
identifying information provided by you shall be
used by the Primary Service Provider according to
the privacy policy of the Primary Service Provider,
if any, and by the of the Backend Service Provider
according to the privacy policy posted at
http://www.uvq.com
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You represent and warrant as
follows: that a) you are lawfully entitled to use,
display, posses, or access the data uploaded, linked
to, framed, or otherwise posted on your website by
you and/or by the users of your website; b) that
your website and your use of the Services will not
infringe the intellectual property rights of any
third party; c) that your website and your use of
the Services will not violate any laws, including,
without limitation, laws relating to unsolicited
commercial email, child pornography, collection of
identifying information, consumer protection, and
privacy; d) that neither you nor those who access
your website will upload any worms, virus, or
malicious code to the servers which provide the
Services; and e) that your website and your use of
the Services will not subject either the Primary
Service Provider or Backend Service Provider to any
claims by any third party, including claims relating
to infringement of intellectual property rights or
claims relating to the products or services which
you may provide or offer through the website hosted
through the Services.
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You further represent and warrant
that you will not allow any unauthorized third party
to access the account which you use to access the
Services.
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EXCLUSIVE REMEDIES FOR UNPLANNED
SERVICE INTERRUPTIONS: You agree that any unplanned
or unannounced interruptions in the Services shall
not require a remedy unless such unplanned or
unannounced interruptions exceed 24 hours in any 30
day period, in which case you agree that the
exclusive remedy shall be a credit toward 24 hours
of hosting for each 24 hour period of unplanned or
unannounced interruptions, and that such credit
shall exclusively be applied against the fees owed
for your next period of hosting, if any, or shall be
exclusively be accomplished by adjusting the end of
your then-current Service term.
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LIMITATION OF LIABILITY: YOU
AGREE THAT NEITHER THE PRIMARY SERVICE PROVIDER NOR
BACKEND SERVICE PROVIDER WILL BE LIABLE FOR ANY (A)
SUSPENSION OR LOSS OF THE SERVICES, EXCEPT TO THE
LIMITED EXTENT THAT A REMEDY IS PROVIDED UNDER THIS
AGREEMENT; (B) INTERRUPTION OF BUSINESS; (C) ACCESS
DELAYS OR ACCESS INTERRUPTIONS TO THE WEB SITE(S)
PROVIDED THROUGH OR BY THE SERVICES; (D) LOSS OR
LIABILITY RESULTING FROM ACTS OF GOD; (E) DATA
NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION
OR OTHER MODIFICATION; (F) EVENTS BEYOND THE CONTROL
OF THE PRIMARY SERVICE PROVIDER OR BACKEND SERVICE
PROVIDER; (G) THE PROCESSING OF YOUR APPLICATION FOR
THE SERVICES; OR (H) LOSS OR LIABILITY RESULTING
FROM THE UNAUTHORIZED USE OR MISUSE OF YOUR ACCOUNT
IDENTIFIER OR PASSWORD. YOU FURTHER AGREE THAT
NEITHER THE PRIMARY SERVICE PROVIDER NOR BACKEND
SERVICE PROVIDER WILL BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM
OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER OR
NOT EITHER THE PRIMARY SERVICE PROVIDER OR BACKEND
SERVICE PROVIDER HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE
MAXIMUM AGGREGATE LIABILITY OF EITHER THE PRIMARY
SERVICE PROVIDER OR THE BACKEND SERVICE PROVIDER
EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES
FOR A ONE-MONTH PERIOD, BUT IN NO EVENT GREATER THAN
ONE HUNDRED DOLLARS ($100.00). BECAUSE SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
IN SUCH STATES, THE LIABILITY OF THE PRIMARY SERVICE
PROVIDER AND/OR BACKEND SERVICE PROVIDER SHALL BE
LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
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INDEMNIFICATION: YOU AGREE TO
RELEASE, INDEMNIFY, AND HOLD THE PRIMARY SERVICE
PROVIDER AND BACKEND SERVICE PROVIDER, THEIR
CONTRACTORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS
AND AFFILIATES HARMLESS FROM ALL LIABILITIES, CLAIMS
AND EXPENSES, INCLUDING ATTORNEY'S FEES AND COURT
COSTS, FOR THIRD PARTY CLAIMS RELATING TO YOUR USE
OF THE SERVICES OR ARISING UNDER THIS AGREEMENT,
INCLUDING WITHOUT LIMITATION, INFRINGEMENT BY YOU OR
SOMEONE ELSE USING YOUR COMPUTER, OF ANY
INTELLECTUAL PROPERTY OR OTHER PROPRIETARY RIGHT OF
ANY PERSON OR ENTITY, OR FROM THE VIOLATION OF ANY
TERM OR CONDITION OF THIS AGREEMENT. WHEN EITHER THE
PRIMARY SERVICE PROVIDER AND/OR BACKEND SERVICE
PROVIDER MAY BE INVOLVED IN A SUIT INVOLVING A THIRD
PARTY AND WHICH IS RELATED TO THE SERVICES UNDER
THIS AGREEMENT, EITHER THE PRIMARY SERVICE PROVIDER
AND/OR BACKEND SERVICE PROVIDER MAY SEEK WRITTEN
ASSURANCES FROM YOU IN WHICH YOU PROMISE TO
INDEMNIFY AND HOLD SUCH PARTIES HARMLESS FROM THE
COSTS AND LIABILITIES DESCRIBED IN THIS PARAGRAPH.
SUCH WRITTEN ASSURANCES MAY INCLUDE THE POSTING OF
PERFORMANCE BONDS OR OTHER GUARANTEES. YOUR FAILURE
TO PROVIDE SUCH ASSURANCES MAY BE CONSIDERED A
BREACH OF THIS AGREEMENT BY YOU.
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You agree that the Backend
Service Provider shall not be liable for the
actions, inactions, negligence, or intentional
misconduct of the Primary Service Provider. You
acknowledge and agree that neither the Primary
Service Provider nor the Backend Service Provider
are agents for one another.
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DISCLAIMER OF WARRANTIES: NEITHER
THE PRIMARY SERVICE PROVIDER NOR BACKEND SERVICE
PROVIDER MAKE ANY REPRESENTATIONS NOR WARRANTIES OF
ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN
CONNECTION WITH THIS AGREEMENT OR THE SERVICES,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT
LEGALLY EXCLUDABLE. YOU UNDERSTAND AND AGREE THAT
ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE
OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT
YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER
SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE
DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO ADVICE OR
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY
YOU FROM EITHER THE PRIMARY SERVICE PROVIDER OR
BACKEND SERVICE PROVIDER SHALL CREATE ANY WARRANTY
NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME
OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
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GOVERNING LAW: this Agreement, your rights and
obligations and all actions contemplated by this
Agreement shall be governed by the laws of Canada
and the Province of Quebec, as if the Agreement was
a contract wholly entered into and wholly performed
within the Province of Quebec. You agree that any
action to enforce this Agreement or any matter
relating to your use of the Services shall be
brought exclusively in Canada District Court of
Montreal, or if there is no jurisdiction in such
court, then in a state court of the Province of
Quebec. You consent to the personal and subject
matter jurisdiction of any state or Federal court of
the Province of Quebec in relation to any dispute
arising under this Agreement. You agree that service
of process on you by either the Primary Service
Provider or Backend Service Provider in relation to
any dispute arising under this Agreement may be
served upon you by first class mail to the address
listed by you in your contact information or by
electronically transmitting a true copy of the
papers to the email address listed by you in your
contact information.
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